Les avis de nos clients (15)

Commande passée juste après une conventionÉquipe aux petits soins, peu importe les questions...Et enfin, le saint graal ...La réception, emballage des composants supers bien protégés.Qualité du produit plus que magnifiqueMerci beaucoup Je suis plus que ravie

Merci à Adegan's Armory. Bien que la livraison ait été un brin plus lente qu'espéré, Adegan's Armory a toujours maintenu le contact avec moi et m'a tenu au courant de chaque étape. J'étais particulièrement impatient de recevoir mon sabre, comme beaucoup d'entre nous je pense. Tout a toujours été clair et réglo. Le plus: pas besoin d'être devant son ordinateur à une date fixe pour espérer avoir une chance de pouvoir commencer un sabre de chez Sabertrio... De plus, tous les frais de douanes sont réglés en amont, donc une fois la commande passée, on ne paie plus rien. :)

I do not regret buying my saber at Adegan's Armory at all. When I found out about Adegan's Armory I was happy that there is an option to buy a Saber Trio lightsaber from a distributor in Europe. It is perfect for people who want to avoid dealing with customs and for people who couldn't get a saber at one of the Saber Trio's shop reopenings so far, which can be frustrating since they are often sold out in minutes. Sure buying a saber here comes with a justified surcharge, but it is definitely worth it. The main advantage is that You don't have to wait up to 16 weeks to get your saber. I got mine after 5 weeks which is incredibly fast compared to other saber sellers. The customer support I received from Adegan's Armory is also excellent. I wanted to change something about my order and they immediately responded and took care of it. I always received satisfying replies to my questions very quick. I also got an update about the estimated time of shippment. The saber itself was packed very thouroughly and safe. The quality of the saber is outstanding. It feels very nice in my hand, not too heavy and still perfectly balanced (as all things should be). The sound quality is also amazing. It really sounds as a lightsaber should sound. The speakers are really good ans leave nothing to be desired. Everything works perfectly fine and I couldn't be more happy about my new custom cfx lightsaber I ordered here : ) Anytime again!

This was my first encounter with a lightsaber shop. I was looking for a Sabertrio lightsaber reseller in EU and found this site, lucky for me (and you) it's also an official retailer of Sabertrio.I talked to Nicolas on messenger and discussed an order, as someone coming from a customer support role myself it was all very professional. He did not have shipping to Sweden but he said he would fix it if I ordered so I did. Every contact was 10/10, professional but also real and felt passionate.He helped me through every step on the way, adding items to the order as needed / wanted.5/5 will recommend to anyone in the EU who wants a high quality lightsaber without hassle.

I am very satisfied by my recent purchase from Adegan's Armory.Not only they were accomodating to include my country (Greece) to their delivery destination, they also communicated with me frequently about my order updates.The packaging was neat and if you want to avoid the hassle of import taxes and delays in customs,this is the place to purchase Sabertrio sabers.

D'une très grande qualité et le service surtout, suivi client, professionnel, vraiment parfait.

Having worked in customer service myself for almost two decades I can appreciate good customer service and also can spot one. I have to say that I haven't received better customer service EVER in my life and will certainly make another order when the time comes.The customer service was always helpful and mostly really fast (most replies were within 30-60 minutes) given how different time zones people are working in. If there was a problem, a solution was provided within reason and also in a fast pace. I can certainly recommend for anyone ordering in EU to use Adegan's Armory.The quality of the items is exemplary and well worth the money. Me having ordered my first lightsaber I was blown away when I received it. The sound, the materials, both hilt and the blade, was all better than I had seen in videos.I'd give 5/5 if there wasn't any waiting times, it's not the shop's fault at all as the items come from Sabertrio but luckily the waiting times aren't as bad as some other stores might have.

Un grand merci pour la disponibilité et la réactivité. Bravo et bonne continuation !

Plusieurs commandes sur le site, toujours un soin particulier pour les clients et une super réactivité lors des contacts. Très bon matériel plutôt orienté artistique et cosplay, mais les escrimeurs sportifs peuvent également y trouver leur compte.

J'ai reçu mon Senza il y a quelques heures, suivi du colis et surtout suivi du client, tout a été parfait ! Et dans un temps record ! C'est la première fois que je commande par Adegan et vraiment top!

I don't think I have ever received a better service from any saber company or distributor ever. Even sabertrio themselves did not reply that fast. When I wrote Nicolas a message, I'm pretty sure I literally had an answer everytime after less than 30 minutes. If it was an inquiry that he couldn't answer right away (which was very, very rare) I always had an answer the next day because he asked Sabertrio for me.
My Neo Senza is of course amazing, but I knew Sabertrios quality since I did order from them before so I knew what I was getting. What I didn't know was that with Adegan's I can get around a lot of headaces. See, I'm german and here the customs buereau is not just strict but very incompetent as well and I have run into difficulties trying to get my saber ordered directly from sabertrio across the border since they did not find the CE mark on it and sent it back to Malaysia. Wares from inside the EU are deemed 'safe' immediately though, so Nicolas shipping from France results in a way smoother process of delivery to the customer, especially within the EU. Additionally to this, you can order at Adegan's outside of Sabertrios actual opening windows. He quality checks and repackages every order himself as well to make sure everything is as it should be.
So to conclude, amazing quality saber but I knew that already, amazing service with lightning-fast responses. If you're gonna order from sabertrio from within the EU, order via Adegan's Armory. It literally makes everything easier.

Sabre super beau, les finitions sont superbe !! Le seul petit bémol est juste au niveau de l'expédition, je comprends le contexte actuel, j'aurai juste aimé être avertie sur le retard de ma commande, sinon c'est parfait

Une option PayPal serait extra :)

Très bien !!

Service nickel! J'avais fait une erreur sur ma commande. Celle-ci a aussitôt été gérée sans aucun souci. Très réactif !